The bank aimed to improve its analytical capabilities to become more data- and insight-driven. By implementing a comprehensive transformation program decision-making was enhanced, and business outcomes improved.
I will carry the memories of our collaboration as a treasured keepsake for the rest of my career. The leadership in steering the bank’s journey in this area has been nothing short of impressive, truly by the book.
The bank identified a need to strengthen its decision-making and business outcomes. Operations were characterized by uncoordinated data practices and limited potential for cross-selling and value realization.
A comprehensive transformation program with numerous parallel projects was launched. The aim was to create immediate business value through new analytics applications and decision support by taking on operational roles. At the same time, the program focused on developing and scaling long-term analytics capabilities and operating model, preparing the bank for future challenges and opportunities.
The transformation resulted in significant improvements in analytics capabilities, customer engagement, and decision-making. The bank now has a structured approach to leveraging data for future growth and innovation.
